National Status Update
Service Supply Deliveries
Updated: 15/06/2024 3:00pm

Support and Specialised Training

Continuous Support

ACC Higgins is more than just a supplier of quaility caskets and coffins. We understand that providing your business with the continuous support and knowledge after the delivery is just as important.  We aim to make the casket and coffin selection process easier for families by providing Funeral Directors with tailored merchandising support and knowledgeable arranger training.

We believe that client family satisfaction comes from being able to make informed decisions about the funeral of their loved one. To help achieve this, ACC Higgins provides Funeral Directors with the best possible resources to assist families in the decision-making process.

  • Product range consultation
  • Customer service training
  • Selection room design
  • Merchandising aids

Specialised Training

ACC Higgins offers customised training programs specifically designed to assist arrangers to better prepare families for the selection process of a casket or coffin. Training programs are available Nationally and can be conducted either at our facilities or on site at your funeral home.

Key elements of our training program include:

  • Improving product knowledge
  • Preparing families for the selection room and the selection process
  • Understand effective use of sales aids
  • Diamond Merchandising System

Factory tours

We take great pride in 'showing off' our teams and processes to customers. Call us or click here to arrange a visit and discuss the ACC Higgins difference.

Your reliable partner

Contact us or click here to discuss the ACC Higgins Difference and how we can Help You, Help Families